Contacting Amazon for help with Echo Connections
Here’s how to reach Amazon Device Customer Support
1. Click the link: https://www.amazon.com/help/contactus
2. Sign in to the Amazon account linked to your Echo device
3. Select "Digital Content and Services"
4. In the 3 dropdowns, select "Alexa Voice Services" > "Echo Devices" > Setup or Change Device Settings
5. Select Phone or Chat for contact.
Related Articles
Which Echo device?
Which Echo device is best for you depends on the size of the room, the need for portability, and cost. Our pick is the Echo (new or certified refurbished) for the best classroom audio, but the 3rd generation Echo Dot may be sufficient because it has ...Creating an Amazon Account and Setting up your Echo
Step 1: Get an Amazon Account Click here to create a free Amazon account. The link opens a page that will look like this: Step 2: Set up your Echo Device Follow the directions from Amazon here for the Echo and here for the Echo Dot.Connecting Echo Devices to School Wi-Fi
Before you connect your Echo device to a Wi-Fi network, make sure: Your Echo device is at least eight inches from any walls and windows and not near any sources of possible interference (such as microwave ovens). You meet the minimum bandwidth ...Alexa without an Echo Device
Don’t have an Echo Speaker? There are other ways to use Alexa without the Echo speaker. Alexa App Download the free Alexa app to your iPhone or Android device. Sign in with your Amazon account. Tap and hold the icon in the footer bar to speak to ...Guide to Music on the Echo
Alexa is an ideal way to play music in your classroom. Here are the various ways to get music at your fingertips. Please note that these music options aren't through AskMyClass, but through Amazon and its partners. Amazon Prime membership lets you ...