Troubleshooting
Contacting Amazon for help with Echo Connections
Here’s how to reach Amazon Device Customer Support 1. Click the link: https://www.amazon.com/help/contactus 2. Sign in to the Amazon account linked to your Echo device 3. Select "Digital Content and Services" 4. In the 3 dropdowns, select "Alexa ...
Alexa works, but My Class &/or Class Picker don't work
If Alexa is working, but the AskMyClass Skills (My Class, Class Picker) aren't working, try these steps: Step 1: Enabling and Account Linking the Skills a) Check the Amazon account matches the account for your Echo device ...
Connecting Echo Devices to School Wi-Fi
Before you connect your Echo device to a Wi-Fi network, make sure: Your Echo device is at least eight inches from any walls and windows and not near any sources of possible interference (such as microwave ovens). You meet the minimum bandwidth ...